FAQ’s

Q: Can I purchase an entry ticket online?
A: 
Yes, click here to purchase your entry ticket and skip the queue at the Event!

Q: I’ve lost my ticket, what do I do?
A: Don’t stress, it’s not lost forever. Click here to re-send your ticket to your email inbox. You can also alert Event staff at the entrance and they can help you.

Q: I need further help with purchasing my ticket online?
A: Our online ticketing is outsourced through Lup Ticketing. Click here to be redirected to their help page which is monitored 24/7

Q: Can I get a multiple day ticket?
A: Yes, on your way out make sure you ask at the gates to get your FREE return pass.

Q: How do I get to the event?
A: The event is held at Aquis Park, Gold Coast Turf Club, Racecourse Drive, Bundall, Gold Coast, Queensland, 4217. Click here for more information on how to get to the event.

Q: Is there parking available at the event?
A: Yes, to find out more about parking click here.

Q: What are the opening hours?
A: 8:30am – 4:00pm daily.

Q: Is there an entry cost?
A: Yes, adults $12, Seniors Card $10, children 16 and under are free with an adult.

Q: How do I get a copy of the Event Guide?
A: The 2018 Gold Coast Event Guide will be available in the Gold Coast Bulletin on Saturday the 21st of July 2018. Extra copies will also be available at the Event entrances.

Q: Is there a list of exhibitors?
A: Yes, the list of exhibitors is updated regularly, click here to view the exhibitor list.

Q: How do I know when the entertainment is on?
A: All entertainment running times are published in the Event Guide (available at the Event entrances). You can also find out more about the daily entertainment here.

Q: How do I enter to win the prizes?
A: All prize information and how to enter is published inside the Event Guide (available at the Event Entrances). You can also find out more about the prizes up for grabs here.

Q: Is there an ATM available at the event?
A: Yes, there will be ATM’s available near the entrance to the event (fees may apply)

Q: Is there food available at the event?
A: Yes there is a number of different food stalls at the event.

Q: Are pets allowed at the event?
A:  No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

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